Course overview
Utility Management & Operations Masterclass is a senior-level masterclass on strategy and performance in Utility Management & Operations. It covers the principles, the requirements of IEC, ISO 50001, GHG Protocol and IEA guidance, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.
What participants will be able to do
- Explain the principles, terminology and scope of Utility Management & Operations
- Apply the relevant requirements of IEC, ISO 50001, GHG Protocol and IEA guidance
- Use practical tools, checklists and calculations with confidence
- Recognise common problems, risks and root causes and choose the right corrective action
- Build a business case and roadmap their leadership team can act on
Who should attend
Designed for power plant staff, energy managers, sustainability teams and engineers in senior and leadership roles.
Course outline (5 days)
- Day 1: Strategic view of Utility Management & OperationsTrends, regulation and what leading companies do differently
- Day 2: Benchmarking and performanceKPIs, maturity models and gap analysis
- Day 3: Lessons from major incidents and projectsDecision points that changed outcomes
- Day 4: Leading the changeBuilding the business case, budget and team capability
- Day 5: Masterclass forumExpert panel, peer exchange and personal roadmap
What the 10-day edition adds
- Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
- Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
- Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
- Day 9: Applied project, part 2Complete, test and refine your solution
- Day 10: Presentations and final assessmentPresent to the group and complete the final assessment
Training method and certificate
Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.
Dates 2027–2030
None of these dates work? We run this course for your team on the date and in the place you choose.
| Dates | City | Duration | Fee | |
|---|---|---|---|---|
| 18–22 Jan 2027 | Kigali Classroom | 5 days | $5,500 | Register |
| 26 Apr – 7 May 2027 | Milan Classroom | 10 days | $9,900 | Register |
| 3–7 May 2027 | Budapest Classroom | 5 days | $5,500 | Register |
| 12–23 Jul 2027 | Baku Classroom | 10 days | $9,900 | Register |
| 26–30 Jul 2027 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 1–5 May 2028 | Kuala Lumpur Classroom | 5 days | $5,500 | Register |
| 10–21 Sep 2028 | Al Khobar Classroom | 10 days | $9,900 | Register |
| 8–12 Oct 2028 | Doha Classroom | 5 days | $5,500 | Register |
| 30 Oct – 10 Nov 2028 | Tunis Classroom | 10 days | $9,900 | Register |
| 27 Nov – 1 Dec 2028 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 14–18 Jan 2029 | Kuwait City Classroom | 5 days | $5,500 | Register |
| 23 Apr – 4 May 2029 | Beirut Classroom | 10 days | $9,900 | Register |
| 2–6 Jul 2029 | Berlin Classroom | 5 days | $5,500 | Register |
| 23 Sep – 4 Oct 2029 | Dammam Classroom | 10 days | $9,900 | Register |
| 1–5 Oct 2029 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 21–25 Jan 2030 | Beirut Classroom | 5 days | $5,500 | Register |
| 3–14 Feb 2030 | Cairo Classroom | 10 days | $9,900 | Register |
| 25–29 Mar 2030 | Edinburgh Classroom | 5 days | $5,500 | Register |
| 22 Jul – 2 Aug 2030 | Frankfurt Classroom | 10 days | $9,900 | Register |
| 2–6 Sep 2030 | Online (live) Online (live) | 5 days | $3,000 | Register |
Related courses
- QGT-ENR-106Energy Efficiency in IndustryFoundation
- QGT-ENR-120Utility Management & OperationsFoundation
- QGT-ENR-140Utility Management & Operations: Advanced LevelAdvanced
- QGT-ENR-143Solar PV Systems Design & Installation: Practical WorkshopPractical workshop
- QGT-ENR-160Utility Management & Operations: Practical WorkshopPractical workshop