Online, classroom and in-house training across the Gulf, Africa and worldwideinfo@qimmatrainig.com   +971 50 697 0908
QimmaGlobal Training

Meeting Management & Minute Taking

Administration, Communication & Customer Service

  • QGT-ADM-116
  • Foundation
  • 5 or 10 days
  • Online · Classroom · In-house

Download brochure PDF

Course overview

Meeting Management & Minute Taking is an introduction that builds a solid working knowledge in Meeting Management & Minute Taking. It covers the principles, the requirements of international service and communication best practice, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.

What participants will be able to do

  • Explain the principles, terminology and scope of Meeting Management & Minute Taking
  • Apply the relevant requirements of international service and communication best practice
  • Use practical tools, checklists and calculations with confidence
  • Recognise common problems, risks and root causes and choose the right corrective action
  • Prepare an improvement plan for their own site or organisation

Who should attend

Designed for administrative staff, executive assistants, marketing, sales and customer-facing teams, new joiners and anyone who needs a solid grounding in the subject.

Course outline (5 days)

  1. Day 1: Principles and terminologyScope, key definitions and how Meeting Management & Minute Taking fits into daily operations
  2. Day 2: Codes, standards and requirementsWhat international service and communication best practice require, and how to read them
  3. Day 3: Methods, tools and calculationsStep-by-step methods, checklists and worked examples
  4. Day 4: Operation, inspection and common problemsTypical failures, warning signs and what to do about them
  5. Day 5: Case studies, workshop and assessmentGroup exercise on real cases and a final knowledge check
What the 10-day edition adds
  1. Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
  2. Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
  3. Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
  4. Day 9: Applied project, part 2Complete, test and refine your solution
  5. Day 10: Presentations and final assessmentPresent to the group and complete the final assessment

Training method and certificate

Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.

Dates 2027–2030

None of these dates work? We run this course for your team on the date and in the place you choose.

DatesCityDurationFee
8–12 Feb 2027Nairobi Classroom5 days$5,500Register
31 May – 11 Jun 2027Dubai Classroom10 days$9,900Register
14–18 Jun 2027Kuala Lumpur Classroom5 days$5,500Register
11–22 Jul 2027Kuwait City Classroom10 days$9,900Register
30 Aug – 3 Sep 2027Online (live) Online (live)5 days$3,000Register
16–20 Jan 2028Cairo Classroom5 days$5,500Register
30 Jan – 10 Feb 2028Al Khobar Classroom10 days$9,900Register
19–23 Mar 2028Riyadh Classroom5 days$5,500Register
14–25 Aug 2028Geneva Classroom10 days$9,900Register
4–8 Sep 2028Online (live) Online (live)5 days$3,000Register
16–20 Jul 2029Munich Classroom5 days$5,500Register
2–13 Sep 2029Manama Classroom10 days$9,900Register
10–14 Sep 2029Cape Town Classroom5 days$5,500Register
12–23 Nov 2029Frankfurt Classroom10 days$9,900Register
3–7 Dec 2029Online (live) Online (live)5 days$3,000Register
28 Jan – 1 Feb 2030Paris Classroom5 days$5,500Register
10–21 Feb 2030Jeddah Classroom10 days$9,900Register
3–7 Jun 2030Lisbon Classroom5 days$5,500Register
22 Sep – 3 Oct 2030Muscat Classroom10 days$9,900Register
14–18 Oct 2030Online (live) Online (live)5 days$3,000Register

Related courses