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QimmaGlobal Training

Problem Solving Tools (8D) Masterclass

Quality & ISO Management

  • QGT-QMS-175
  • Masterclass
  • 5 or 10 days
  • Online · Classroom · In-house

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Course overview

Problem Solving Tools (8D) Masterclass is a senior-level masterclass on strategy and performance in Problem Solving Tools (8D). It covers the principles, the requirements of ISO 9001, ISO 19011, ISO 31000 and ASQ bodies of knowledge, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.

What participants will be able to do

  • Explain the principles, terminology and scope of Problem Solving Tools (8D)
  • Apply the relevant requirements of ISO 9001, ISO 19011, ISO 31000 and ASQ bodies of knowledge
  • Use practical tools, checklists and calculations with confidence
  • Recognise common problems, risks and root causes and choose the right corrective action
  • Build a business case and roadmap their leadership team can act on

Who should attend

Designed for quality managers, auditors, engineers and process owners in senior and leadership roles.

Course outline (5 days)

  1. Day 1: Strategic view of Problem Solving Tools (8D)Trends, regulation and what leading companies do differently
  2. Day 2: Benchmarking and performanceKPIs, maturity models and gap analysis
  3. Day 3: Lessons from major incidents and projectsDecision points that changed outcomes
  4. Day 4: Leading the changeBuilding the business case, budget and team capability
  5. Day 5: Masterclass forumExpert panel, peer exchange and personal roadmap
What the 10-day edition adds
  1. Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
  2. Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
  3. Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
  4. Day 9: Applied project, part 2Complete, test and refine your solution
  5. Day 10: Presentations and final assessmentPresent to the group and complete the final assessment

Training method and certificate

Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.

Dates 2027–2030

None of these dates work? We run this course for your team on the date and in the place you choose.

DatesCityDurationFee
26–30 Apr 2027Istanbul Classroom5 days$5,500Register
5–16 Jul 2027Munich Classroom10 days$9,900Register
9–13 Aug 2027Madrid Classroom5 days$5,500Register
20 Sep – 1 Oct 2027Stockholm Classroom10 days$9,900Register
8–12 Nov 2027Online (live) Online (live)5 days$3,000Register
26–30 Mar 2028Salalah Classroom5 days$5,500Register
17–28 Apr 2028Sharjah Classroom10 days$9,900Register
19–23 Jun 2028Athens Classroom5 days$5,500Register
25 Sep – 6 Oct 2028Istanbul Classroom10 days$9,900Register
6–10 Nov 2028Online (live) Online (live)5 days$3,000Register
21–25 Jan 2029Sharm El Sheikh Classroom5 days$5,500Register
4–15 Jun 2029Beirut Classroom10 days$9,900Register
13–17 Aug 2029Manchester Classroom5 days$5,500Register
15–26 Oct 2029Nairobi Classroom10 days$9,900Register
12–16 Nov 2029Online (live) Online (live)5 days$3,000Register
24–28 Feb 2030Al Khobar Classroom5 days$5,500Register
12–23 Aug 2030London Classroom10 days$9,900Register
6–10 Oct 2030Jeddah Classroom5 days$5,500Register
10–21 Nov 2030Cairo Classroom10 days$9,900Register
25–29 Nov 2030Online (live) Online (live)5 days$3,000Register

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