Course overview
Business Process Improvement: Advanced Level is an advanced programme for experienced practitioners in Business Process Improvement. It covers the principles, the requirements of leading management research and international best practice, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.
What participants will be able to do
- Explain the principles, terminology and scope of Business Process Improvement
- Apply the relevant requirements of leading management research and international best practice
- Apply advanced analysis methods to real operating data
- Recognise common problems, risks and root causes and choose the right corrective action
- Prepare an improvement plan for their own site or organisation
Who should attend
Designed for executives, managers, team leaders and high-potential staff with at least three years of experience.
Course outline (5 days)
- Day 1: Core principles revisitedFast review and recent changes in leading management research and international best practice
- Day 2: Advanced analysis methodsDetailed techniques, data interpretation and calculations
- Day 3: Design and performance optimisationImproving reliability, efficiency and cost
- Day 4: Troubleshooting complex casesDiagnosing multi-cause problems from field data
- Day 5: Risk, decisions and integrationBuilding a risk-based plan and presenting recommendations
What the 10-day edition adds
- Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
- Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
- Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
- Day 9: Applied project, part 2Complete, test and refine your solution
- Day 10: Presentations and final assessmentPresent to the group and complete the final assessment
Training method and certificate
Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.
Dates 2027–2030
None of these dates work? We run this course for your team on the date and in the place you choose.
| Dates | City | Duration | Fee | |
|---|---|---|---|---|
| 28 Jun – 9 Jul 2027 | Beirut Classroom | 10 days | $9,900 | Register |
| 26–30 Sep 2027 | Amman Classroom | 5 days | $5,500 | Register |
| 11–22 Oct 2027 | Rome Classroom | 10 days | $9,900 | Register |
| 18–22 Oct 2027 | Cape Town Classroom | 5 days | $5,500 | Register |
| 1–12 Nov 2027 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 3–14 Apr 2028 | Lisbon Classroom | 10 days | $9,900 | Register |
| 17–21 Jul 2028 | Amsterdam Classroom | 5 days | $5,500 | Register |
| 7–18 Aug 2028 | Abu Dhabi Classroom | 10 days | $9,900 | Register |
| 13–17 Nov 2028 | Kigali Classroom | 5 days | $5,500 | Register |
| 27 Nov – 8 Dec 2028 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 22 Jan – 2 Feb 2029 | Amsterdam Classroom | 10 days | $9,900 | Register |
| 12–16 Feb 2029 | Vienna Classroom | 5 days | $5,500 | Register |
| 9–20 Apr 2029 | Singapore Classroom | 10 days | $9,900 | Register |
| 13–17 May 2029 | Jeddah Classroom | 5 days | $5,500 | Register |
| 24 Sep – 5 Oct 2029 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 7–18 Jan 2030 | Rome Classroom | 10 days | $9,900 | Register |
| 11–15 Feb 2030 | Tunis Classroom | 5 days | $5,500 | Register |
| 14–25 Apr 2030 | Riyadh Classroom | 10 days | $9,900 | Register |
| 14–18 Jul 2030 | Manama Classroom | 5 days | $5,500 | Register |
| 22 Jul – 2 Aug 2030 | Online (live) Online (live) | 10 days | $5,500 | Register |