Claims Management & Dispute Resolution: Advanced Level
Project Management & Contracts
Course overview
Claims Management & Dispute Resolution: Advanced Level is an advanced programme for experienced practitioners in Claims Management & Dispute Resolution. It covers the principles, the requirements of PMI PMBOK, FIDIC, AACE and ISO 21502, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.
What participants will be able to do
- Explain the principles, terminology and scope of Claims Management & Dispute Resolution
- Apply the relevant requirements of PMI PMBOK, FIDIC, AACE and ISO 21502
- Apply advanced analysis methods to real operating data
- Recognise common problems, risks and root causes and choose the right corrective action
- Prepare an improvement plan for their own site or organisation
Who should attend
Designed for project managers, planners, contract engineers and commercial staff with at least three years of experience.
Course outline (5 days)
- Day 1: Core principles revisitedFast review and recent changes in PMI PMBOK, FIDIC, AACE and ISO 21502
- Day 2: Advanced analysis methodsDetailed techniques, data interpretation and calculations
- Day 3: Design and performance optimisationImproving reliability, efficiency and cost
- Day 4: Troubleshooting complex casesDiagnosing multi-cause problems from field data
- Day 5: Risk, decisions and integrationBuilding a risk-based plan and presenting recommendations
What the 10-day edition adds
- Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
- Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
- Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
- Day 9: Applied project, part 2Complete, test and refine your solution
- Day 10: Presentations and final assessmentPresent to the group and complete the final assessment
Training method and certificate
Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.
Dates 2027–2030
None of these dates work? We run this course for your team on the date and in the place you choose.
| Dates | City | Duration | Fee | |
|---|---|---|---|---|
| 11–22 Jan 2027 | Budapest Classroom | 10 days | $9,900 | Register |
| 18–22 Jan 2027 | Brussels Classroom | 5 days | $5,500 | Register |
| 14–25 Mar 2027 | Jeddah Classroom | 10 days | $9,900 | Register |
| 12–16 Apr 2027 | Amsterdam Classroom | 5 days | $5,500 | Register |
| 28 Jun – 9 Jul 2027 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 27 Mar – 7 Apr 2028 | Casablanca Classroom | 10 days | $9,900 | Register |
| 3–7 Apr 2028 | Baku Classroom | 5 days | $5,500 | Register |
| 10–21 Sep 2028 | Dammam Classroom | 10 days | $9,900 | Register |
| 25–29 Sep 2028 | Kigali Classroom | 5 days | $5,500 | Register |
| 2–13 Oct 2028 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 26 Mar – 6 Apr 2029 | Stockholm Classroom | 10 days | $9,900 | Register |
| 7–11 May 2029 | Johannesburg Classroom | 5 days | $5,500 | Register |
| 27 May – 7 Jun 2029 | Algiers Classroom | 10 days | $9,900 | Register |
| 3–7 Sep 2029 | Nairobi Classroom | 5 days | $5,500 | Register |
| 12–23 Nov 2029 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 28 Jan – 8 Feb 2030 | Madrid Classroom | 10 days | $9,900 | Register |
| 18–22 Mar 2030 | Kuala Lumpur Classroom | 5 days | $5,500 | Register |
| 27 May – 7 Jun 2030 | Prague Classroom | 10 days | $9,900 | Register |
| 30 Sep – 4 Oct 2030 | Kigali Classroom | 5 days | $5,500 | Register |
| 21 Oct – 1 Nov 2030 | Online (live) Online (live) | 10 days | $5,500 | Register |