Healthcare Quality & Patient Safety: Practical Workshop
Healthcare & Hospital Management
Course overview
Healthcare Quality & Patient Safety: Practical Workshop is a hands-on workshop built around exercises and real site problems in Healthcare Quality & Patient Safety. It covers the principles, the requirements of JCI standards, WHO guidance and ISO 15189, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.
What participants will be able to do
- Explain the principles, terminology and scope of Healthcare Quality & Patient Safety
- Apply the relevant requirements of JCI standards, WHO guidance and ISO 15189
- Use practical tools, checklists and calculations with confidence
- Recognise common problems, risks and root causes and choose the right corrective action
- Prepare an improvement plan for their own site or organisation
Who should attend
Designed for hospital managers, quality coordinators, clinical leaders and healthcare administrators who want practice rather than theory.
Course outline (5 days)
- Day 1: Workshop briefing and baselineParticipants bring a real problem from their own site
- Day 2: Guided practice 1Hands-on exercises using templates, checklists and calculators
- Day 3: Guided practice 2Simulations and role-play based on Healthcare Quality & Patient Safety scenarios
- Day 4: Field cases from the Gulf and AfricaAnalysing what went wrong and what worked
- Day 5: Action plan and peer reviewEach participant leaves with a reviewed improvement plan
What the 10-day edition adds
- Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
- Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
- Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
- Day 9: Applied project, part 2Complete, test and refine your solution
- Day 10: Presentations and final assessmentPresent to the group and complete the final assessment
Training method and certificate
Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.
Dates 2027–2030
None of these dates work? We run this course for your team on the date and in the place you choose.
| Dates | City | Duration | Fee | |
|---|---|---|---|---|
| 8–12 Mar 2027 | London Classroom | 5 days | $5,500 | Register |
| 14–25 Mar 2027 | Muscat Classroom | 10 days | $9,900 | Register |
| 12–16 Apr 2027 | Edinburgh Classroom | 5 days | $5,500 | Register |
| 4–15 Jul 2027 | Jeddah Classroom | 10 days | $9,900 | Register |
| 23–27 Aug 2027 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 21–25 Feb 2028 | Milan Classroom | 5 days | $5,500 | Register |
| 16–27 Jul 2028 | Salalah Classroom | 10 days | $9,900 | Register |
| 2–6 Oct 2028 | Rome Classroom | 5 days | $5,500 | Register |
| 30 Oct – 10 Nov 2028 | Lisbon Classroom | 10 days | $9,900 | Register |
| 6–10 Nov 2028 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 14–18 Jan 2029 | Sharm El Sheikh Classroom | 5 days | $5,500 | Register |
| 11–22 Jun 2029 | Beirut Classroom | 10 days | $9,900 | Register |
| 9–13 Jul 2029 | Frankfurt Classroom | 5 days | $5,500 | Register |
| 9–20 Sep 2029 | Manama Classroom | 10 days | $9,900 | Register |
| 8–12 Oct 2029 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 7–11 Jan 2030 | Edinburgh Classroom | 5 days | $5,500 | Register |
| 13–24 Jan 2030 | Salalah Classroom | 10 days | $9,900 | Register |
| 28 Jan – 1 Feb 2030 | Berlin Classroom | 5 days | $5,500 | Register |
| 29 Apr – 10 May 2030 | Amsterdam Classroom | 10 days | $9,900 | Register |
| 2–6 Sep 2030 | Online (live) Online (live) | 5 days | $3,000 | Register |