Course overview
Healthcare Quality & Patient Safety is an introduction that builds a solid working knowledge in Healthcare Quality & Patient Safety. It covers the principles, the requirements of JCI standards, WHO guidance and ISO 15189, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.
What participants will be able to do
- Explain the principles, terminology and scope of Healthcare Quality & Patient Safety
- Apply the relevant requirements of JCI standards, WHO guidance and ISO 15189
- Use practical tools, checklists and calculations with confidence
- Recognise common problems, risks and root causes and choose the right corrective action
- Prepare an improvement plan for their own site or organisation
Who should attend
Designed for hospital managers, quality coordinators, clinical leaders and healthcare administrators, new joiners and anyone who needs a solid grounding in the subject.
Course outline (5 days)
- Day 1: Principles and terminologyScope, key definitions and how Healthcare Quality & Patient Safety fits into daily operations
- Day 2: Codes, standards and requirementsWhat JCI standards, WHO guidance and ISO 15189 require, and how to read them
- Day 3: Methods, tools and calculationsStep-by-step methods, checklists and worked examples
- Day 4: Operation, inspection and common problemsTypical failures, warning signs and what to do about them
- Day 5: Case studies, workshop and assessmentGroup exercise on real cases and a final knowledge check
What the 10-day edition adds
- Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
- Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
- Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
- Day 9: Applied project, part 2Complete, test and refine your solution
- Day 10: Presentations and final assessmentPresent to the group and complete the final assessment
Training method and certificate
Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.
Dates 2027–2030
None of these dates work? We run this course for your team on the date and in the place you choose.
| Dates | City | Duration | Fee | |
|---|---|---|---|---|
| 1–5 Mar 2027 | London Classroom | 5 days | $5,500 | Register |
| 3–14 May 2027 | Paris Classroom | 10 days | $9,900 | Register |
| 2–6 Aug 2027 | Accra Classroom | 5 days | $5,500 | Register |
| 14–25 Nov 2027 | Salalah Classroom | 10 days | $9,900 | Register |
| 6–10 Dec 2027 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 7–11 Feb 2028 | Casablanca Classroom | 5 days | $5,500 | Register |
| 14–25 Feb 2028 | London Classroom | 10 days | $9,900 | Register |
| 3–7 Jul 2028 | Abu Dhabi Classroom | 5 days | $5,500 | Register |
| 31 Jul – 11 Aug 2028 | Baku Classroom | 10 days | $9,900 | Register |
| 20–24 Nov 2028 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 28 May – 1 Jun 2029 | Stockholm Classroom | 5 days | $5,500 | Register |
| 30 Jul – 10 Aug 2029 | Accra Classroom | 10 days | $9,900 | Register |
| 26–30 Aug 2029 | Doha Classroom | 5 days | $5,500 | Register |
| 22 Oct – 2 Nov 2029 | Geneva Classroom | 10 days | $9,900 | Register |
| 3–7 Dec 2029 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 7–11 Apr 2030 | Doha Classroom | 5 days | $5,500 | Register |
| 27 May – 7 Jun 2030 | Istanbul Classroom | 10 days | $9,900 | Register |
| 10–14 Jun 2030 | Prague Classroom | 5 days | $5,500 | Register |
| 5–16 Aug 2030 | Baku Classroom | 10 days | $9,900 | Register |
| 2–6 Dec 2030 | Online (live) Online (live) | 5 days | $3,000 | Register |