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QimmaGlobal Training

Media Relations & Spokesperson Training: Practical Workshop

Administration, Communication & Customer Service

  • QGT-ADM-147
  • Practical workshop
  • 5 or 10 days
  • Online · Classroom · In-house

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Course overview

Media Relations & Spokesperson Training: Practical Workshop is a hands-on workshop built around exercises and real site problems in Media Relations & Spokesperson Training. It covers the principles, the requirements of international service and communication best practice, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.

What participants will be able to do

  • Explain the principles, terminology and scope of Media Relations & Spokesperson Training
  • Apply the relevant requirements of international service and communication best practice
  • Use practical tools, checklists and calculations with confidence
  • Recognise common problems, risks and root causes and choose the right corrective action
  • Prepare an improvement plan for their own site or organisation

Who should attend

Designed for administrative staff, executive assistants, marketing, sales and customer-facing teams who want practice rather than theory.

Course outline (5 days)

  1. Day 1: Workshop briefing and baselineParticipants bring a real problem from their own site
  2. Day 2: Guided practice 1Hands-on exercises using templates, checklists and calculators
  3. Day 3: Guided practice 2Simulations and role-play based on Media Relations & Spokesperson Training scenarios
  4. Day 4: Field cases from the Gulf and AfricaAnalysing what went wrong and what worked
  5. Day 5: Action plan and peer reviewEach participant leaves with a reviewed improvement plan
What the 10-day edition adds
  1. Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
  2. Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
  3. Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
  4. Day 9: Applied project, part 2Complete, test and refine your solution
  5. Day 10: Presentations and final assessmentPresent to the group and complete the final assessment

Training method and certificate

Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.

Dates 2027–2030

None of these dates work? We run this course for your team on the date and in the place you choose.

DatesCityDurationFee
24–28 Jan 2027Sharm El Sheikh Classroom5 days$5,500Register
22 Feb – 5 Mar 2027Bangkok Classroom10 days$9,900Register
8–12 Mar 2027Vienna Classroom5 days$5,500Register
24 May – 4 Jun 2027Dublin Classroom10 days$9,900Register
7–11 Jun 2027Online (live) Online (live)5 days$3,000Register
14–18 Feb 2028Sharjah Classroom5 days$5,500Register
21 Feb – 3 Mar 2028Geneva Classroom10 days$9,900Register
1–5 May 2028Baku Classroom5 days$5,500Register
20–31 Aug 2028Erbil Classroom10 days$9,900Register
25–29 Sep 2028Online (live) Online (live)5 days$3,000Register
22–26 Jan 2029Casablanca Classroom5 days$5,500Register
16–27 Apr 2029Dublin Classroom10 days$9,900Register
24–28 Sep 2029Istanbul Classroom5 days$5,500Register
1–12 Oct 2029Amsterdam Classroom10 days$9,900Register
5–9 Nov 2029Online (live) Online (live)5 days$3,000Register
17–21 Feb 2030Amman Classroom5 days$5,500Register
31 Mar – 11 Apr 2030Doha Classroom10 days$9,900Register
2–6 Sep 2030Singapore Classroom5 days$5,500Register
9–20 Sep 2030Lisbon Classroom10 days$9,900Register
28 Oct – 1 Nov 2030Online (live) Online (live)5 days$3,000Register

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