Emergency Medical Services Management: Advanced Level
Healthcare & Hospital Management
Course overview
Emergency Medical Services Management: Advanced Level is an advanced programme for experienced practitioners in Emergency Medical Services Management. It covers the principles, the requirements of JCI standards, WHO guidance and ISO 15189, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.
What participants will be able to do
- Explain the principles, terminology and scope of Emergency Medical Services Management
- Apply the relevant requirements of JCI standards, WHO guidance and ISO 15189
- Apply advanced analysis methods to real operating data
- Recognise common problems, risks and root causes and choose the right corrective action
- Prepare an improvement plan for their own site or organisation
Who should attend
Designed for hospital managers, quality coordinators, clinical leaders and healthcare administrators with at least three years of experience.
Course outline (5 days)
- Day 1: Core principles revisitedFast review and recent changes in JCI standards, WHO guidance and ISO 15189
- Day 2: Advanced analysis methodsDetailed techniques, data interpretation and calculations
- Day 3: Design and performance optimisationImproving reliability, efficiency and cost
- Day 4: Troubleshooting complex casesDiagnosing multi-cause problems from field data
- Day 5: Risk, decisions and integrationBuilding a risk-based plan and presenting recommendations
What the 10-day edition adds
- Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
- Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
- Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
- Day 9: Applied project, part 2Complete, test and refine your solution
- Day 10: Presentations and final assessmentPresent to the group and complete the final assessment
Training method and certificate
Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.
Dates 2027–2030
None of these dates work? We run this course for your team on the date and in the place you choose.
| Dates | City | Duration | Fee | |
|---|---|---|---|---|
| 18–29 Jan 2027 | Barcelona Classroom | 10 days | $9,900 | Register |
| 14–18 Mar 2027 | Algiers Classroom | 5 days | $5,500 | Register |
| 19–30 Apr 2027 | London Classroom | 10 days | $9,900 | Register |
| 16–20 Aug 2027 | Istanbul Classroom | 5 days | $5,500 | Register |
| 20 Sep – 1 Oct 2027 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 3–14 Apr 2028 | Kuala Lumpur Classroom | 10 days | $9,900 | Register |
| 7–11 May 2028 | Salalah Classroom | 5 days | $5,500 | Register |
| 5–16 Jun 2028 | Athens Classroom | 10 days | $9,900 | Register |
| 7–11 Aug 2028 | Budapest Classroom | 5 days | $5,500 | Register |
| 30 Oct – 10 Nov 2028 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 8–19 Jan 2029 | Marrakech Classroom | 10 days | $9,900 | Register |
| 14–18 Jan 2029 | Jeddah Classroom | 5 days | $5,500 | Register |
| 25 Jun – 6 Jul 2029 | Kigali Classroom | 10 days | $9,900 | Register |
| 30 Jul – 3 Aug 2029 | Baku Classroom | 5 days | $5,500 | Register |
| 10–21 Sep 2029 | Online (live) Online (live) | 10 days | $5,500 | Register |
| 14–25 Jan 2030 | Zurich Classroom | 10 days | $9,900 | Register |
| 10–14 Jun 2030 | Houston Classroom | 5 days | $5,500 | Register |
| 1–12 Jul 2030 | Bangkok Classroom | 10 days | $9,900 | Register |
| 30 Sep – 4 Oct 2030 | Tbilisi Classroom | 5 days | $5,500 | Register |
| 7–18 Oct 2030 | Online (live) Online (live) | 10 days | $5,500 | Register |