Emergency Medical Services Management: Practical Workshop
Healthcare & Hospital Management
Course overview
Emergency Medical Services Management: Practical Workshop is a hands-on workshop built around exercises and real site problems in Emergency Medical Services Management. It covers the principles, the requirements of JCI standards, WHO guidance and ISO 15189, and the practical methods used on site, with case studies from operations in the Gulf, Africa and worldwide. Available online, in the classroom in 60 cities, or in-house.
What participants will be able to do
- Explain the principles, terminology and scope of Emergency Medical Services Management
- Apply the relevant requirements of JCI standards, WHO guidance and ISO 15189
- Use practical tools, checklists and calculations with confidence
- Recognise common problems, risks and root causes and choose the right corrective action
- Prepare an improvement plan for their own site or organisation
Who should attend
Designed for hospital managers, quality coordinators, clinical leaders and healthcare administrators who want practice rather than theory.
Course outline (5 days)
- Day 1: Workshop briefing and baselineParticipants bring a real problem from their own site
- Day 2: Guided practice 1Hands-on exercises using templates, checklists and calculators
- Day 3: Guided practice 2Simulations and role-play based on Emergency Medical Services Management scenarios
- Day 4: Field cases from the Gulf and AfricaAnalysing what went wrong and what worked
- Day 5: Action plan and peer reviewEach participant leaves with a reviewed improvement plan
What the 10-day edition adds
- Day 6: Applied project, part 1Apply the week-one methods to a case from your organisation
- Day 7: Data and digital toolsSoftware, spreadsheets and digital tools used in practice
- Day 8: Lessons from incidents and auditsWhat investigations and audit findings teach
- Day 9: Applied project, part 2Complete, test and refine your solution
- Day 10: Presentations and final assessmentPresent to the group and complete the final assessment
Training method and certificate
Interactive sessions, practical exercises, case studies and pre- and post-course assessments. Participants receive a Qimma Global Training certificate of completion stating the training hours (30 hours for 5 days, 60 hours for 10 days). Delivered in English or Arabic.
Dates 2027–2030
None of these dates work? We run this course for your team on the date and in the place you choose.
| Dates | City | Duration | Fee | |
|---|---|---|---|---|
| 11–15 Jan 2027 | Madrid Classroom | 5 days | $5,500 | Register |
| 28 Jun – 9 Jul 2027 | Prague Classroom | 10 days | $9,900 | Register |
| 27 Sep – 1 Oct 2027 | Cape Town Classroom | 5 days | $5,500 | Register |
| 4–15 Oct 2027 | Bangkok Classroom | 10 days | $9,900 | Register |
| 1–5 Nov 2027 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 28 Feb – 3 Mar 2028 | Madrid Classroom | 5 days | $5,500 | Register |
| 5–16 Mar 2028 | Jeddah Classroom | 10 days | $9,900 | Register |
| 3–7 Apr 2028 | Paris Classroom | 5 days | $5,500 | Register |
| 30 Oct – 10 Nov 2028 | Istanbul Classroom | 10 days | $9,900 | Register |
| 6–10 Nov 2028 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 5–9 Feb 2029 | Paris Classroom | 5 days | $5,500 | Register |
| 19–30 Mar 2029 | Zurich Classroom | 10 days | $9,900 | Register |
| 9–13 Apr 2029 | Lisbon Classroom | 5 days | $5,500 | Register |
| 3–14 Jun 2029 | Salalah Classroom | 10 days | $9,900 | Register |
| 8–12 Oct 2029 | Online (live) Online (live) | 5 days | $3,000 | Register |
| 11–15 Feb 2030 | Tunis Classroom | 5 days | $5,500 | Register |
| 25 Mar – 5 Apr 2030 | Geneva Classroom | 10 days | $9,900 | Register |
| 13–17 May 2030 | Istanbul Classroom | 5 days | $5,500 | Register |
| 2–13 Jun 2030 | Salalah Classroom | 10 days | $9,900 | Register |
| 21–25 Oct 2030 | Online (live) Online (live) | 5 days | $3,000 | Register |